Terms of service

Terms of Service – DXB Watches

Last Updated: May 2026

Welcome to DXB Watches. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian. If you do not agree with these Terms, please do not use our website.

2. About DXB Watches

DXB Watches is an online retailer specializing in luxury, premium, and fashion watches. We reserve the right to modify, suspend, or discontinue any part of our website, products, or services at any time without prior notice.

3. Product Information

We strive to ensure that all product descriptions, specifications, images, and pricing displayed on our website are accurate. However:

  • Product images are for illustration purposes only.
  • Colors may vary depending on your device display.
  • We do not guarantee that all information is error-free.
  • We reserve the right to correct any inaccuracies or omissions at any time.

4. Pricing and Payment

  • All prices are displayed in AED unless otherwise stated.
  • Prices are subject to change without notice.
  • Payment must be completed before order processing.
  • We reserve the right to cancel orders resulting from pricing errors or suspected fraudulent activity.

5. Orders and Acceptance

Once an order is placed, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

DXB Watches reserves the right to:

  • Refuse or cancel any order.
  • Limit quantities purchased.
  • Request additional verification before processing an order.

6. Shipping and Delivery

  • Delivery timelines are estimates and may vary.
  • DXB Watches is not responsible for delays caused by couriers, customs authorities, weather conditions, or unforeseen circumstances.
  • Customers are responsible for any applicable customs duties, taxes, or import charges imposed by their local authorities.

7. Returns and Refunds

Customers may request a return within the return period specified in our Return Policy.

To qualify for a return:

  • The watch must be unworn and unused.
  • Original packaging, tags, manuals, warranty cards, and accessories must be included.
  • Customized, engraved, or special-order products may not be eligible for return.

Refunds will be processed after inspection and approval of the returned item.

8. Warranty

Products sold by DXB Watches may be covered by:

  • Manufacturer warranty, where applicable.
  • DXB Watches warranty, as specified on the product page.

Warranty coverage does not include:

  • Normal wear and tear.
  • Accidental damage.
  • Water damage resulting from misuse.
  • Unauthorized repairs or modifications.

9. User Accounts

When creating an account, you agree to:

  • Provide accurate information.
  • Maintain the confidentiality of your login credentials.
  • Accept responsibility for all activities conducted under your account.

We reserve the right to suspend or terminate accounts suspected of fraudulent or abusive behavior.

10. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Videos
  • Website design

is the property of DXB Watches or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written consent.

11. Prohibited Activities

Users must not:

  • Violate any applicable laws or regulations.
  • Attempt unauthorized access to website systems.
  • Introduce viruses, malware, or harmful code.
  • Use the website for fraudulent activities.
  • Copy or scrape website content without authorization.

12. Limitation of Liability

To the fullest extent permitted by law, DXB Watches shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Service interruptions.
  • Website errors or inaccuracies.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

13. Disclaimer

The website and all products and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied, except as required by applicable law.

14. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

16. Changes to Terms

DXB Watches reserves the right to update or modify these Terms at any time. Changes become effective immediately upon posting on the website. Continued use of the website after such changes constitutes acceptance of the revised Terms.

17. Contact Information

For questions regarding these Terms of Service, please contact:

DXB Watches
Email: support@dxbwatches.com